Engineering Manager - Channel Services

Engineering Manager - Channel Services

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As shopping continues to evolve, our Digital team keeps us at the cutting edge, making us more accessible, more innovative, and better connected than ever before. Driven by our innovative, inclusive, and forward-thinking culture, we create differentiated, omni-channel experiences for customers and build the next generation of digital retailing.

We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our Digital teams that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can find more ways to sustainably feed our nation – today and tomorrow. Our Digital function is currently going through an exciting period of transformation & growth. As a result, we are looking for an Engineering Manager to join our Channel Services team.

Please Note - We are open for the role to be based anywhere in Australia.

About the role

As an engineering manager, you play an important role as a technology leader across multiple engineering squads. You provide leadership, coaching, support and act as an enabler to the squads to balance technology, delivery and outcomes in alignment with the wider group’s objectives. You will not only deliver and execute the product roadmap, you will also run and maintain what has been built once delivered to production.

Some of your key accountabilities will be:

• You will manage multiple squads of technologists that will collaborate to deliver projects/products that are aligned with Coles business objectives. 
• You will help provide clear business requirements that translates into actionable items of work for the squads
• You will promote agile methodologies and continuous improvements while coaching and supporting the squads
• You will plan, create and execute delivery roadmaps that are structured based on actual business requirements, communicate and share these plans with your squads and stakeholders
• You will implement the systems of work for your squads, agile ceremonies
• Coordinate dependencies and sequence the Epics and Stories to ensure the teams ability to consistently deliver value in small increments
• Own quality
• Support and management of incidents and escalations
• Definition and implementing of SLAs for different components and services
• Quick, collaborative resolution of incidents
• Investigate and root cause incidents and drive improvements and fixes

About you and your skills

Some of the things we are looking for:

• Ideally at least 3 years’ experience leading highly skilled backend engineering teams and delivering large programs of work
• Ideally at least 7 years’ experience in product development teams
• Deep experience in high performance teams, with coaching to success using agile methodologies and continuous improvement initiatives
• Experience working in complex system architectures, operations and support structures
• Experience delivering outcomes as part of a cross-functional group, using onshore/offshore delivery model and with 3rd party vendors and integrators
• Ideally exposure to .NET or Java
• Ideally exposure to Azure or other cloud providers

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au