At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and sits at the heart of everything we do. No matter what role you play in delivering our critical services to the Victorian public, you join an organisation dedicated to bringing a vision of ‘Outstanding emergency health care every time' to life.

This position will be a 3-year fixed-term position. Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Doncaster headquarters and across the state.

About the role

Ambulance Victoria is currently seeking a suitably experienced senior leader in the position of Executive Director Quality and Clinical Innovation.  

A key member of the Executive and working closely with the Chief Executive, this position will provide a high level of strategic leadership and direction to AV's Quality and Clinical Innovation to define the strategic direction of the division and deliver innovation to provide the best possible level of care for every patient, every time.

With an ability to effectively lead the Quality and Clinical Innovation division, drive cultural transformation and foster teamwork and connection, this position will be critical to:

• Contributing, as a member of the Executive, to the development and implementation of AV's strategic plan and objectives
• Driving the integration of innovation into all practices across the organisation and to embed clinical innovation, improvement, and research translation to enhance clinical outcomes and experience for patients
• Leading and directing AV's Clinical Governance framework, Best Care, to ensure it is delivered and supported across the organisation enabling various certifications and accreditations
• Collaborating at a senior level, to develop and implement an integrated clinical governance system aimed at enhancing patient care for the delivery of measurable improvements in clinical outcomes and patient experiences
• Positioning AV in the health and emergency service systems as experts in patient-focussed emergency/pre-hospital healthcare to the Victorian community
• Providing open and effective leadership to build a high-performance, collaborative culture that fosters continuous improvement and professional development
• Leading and contributing to a safe, lawful, and respectful workplace culture through the modelling of ethical and positive behaviours consistent with the AV values

About you

Suited to highly motivated and strategic senior leader, the successful applicant will possess:

• Tertiary or post graduate qualifications in a relevant healthcare discipline to understand and perform technical and/or clinical aspects of the role
• Advanced understanding of clinical quality and patient safety principles together with a technical understanding of compliance and regulatory frameworks relevant to AV at a senior level, including proven experience in developing and maintaining quality systems and clinical governance frameworks
• Experience in driving and implementing strategic cultural, organisational, and transformational change and a commitment to build a responsive, future focused and contemporary culture at a senior level
• A sound understanding of the principles and practices for delivery of patient safety and consumer experience programs, with experience applying a patient-centred lens to the design and delivery of services and workforce learning and development
• A high level of communication with an ability to build and maintain relationships and influence, negotiate, and generate buy-in with a range of stakeholders, both internal and external
• A coaching, mentoring and leadership approach to motivate, encourage, and support teams across the employee lifecycle

An understanding of paramedic practice and the pre-hospital service delivery environment would be advantageous.

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. Although there will be a requirement to maintain a presence at Headquarters, flexible working arrangements are available and will be discussed with the successful applicant. We offer salary packaging options, generous personal leave entitlements, and other benefits including free on-site parking.

Successful applicants will need to be willing to complete executive pre-employment screening including Misconduct and Police Checks in line with Executive Probity requirements.

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the position.

How to apply

Your application will form an integral part of the selection process and should be of a high quality including:

• A resume
• A covering letter 
• A statement (maximum one page) advising on - 
• Your interest in the position 
• How your skills and experience to date would set you up for success in this position 
• What you anticipate your impact will be in the position. 

Please note - there is no requirement to address the key selection criteria. 

We request that your application for the Executive Director Quality and Clinical Innovation is forwarded by 11.59pm AEDT on Sunday 27 October 2024 by clicking on ‘Apply now'. For any queries, please contact Danielle Bourke, Lead, Recruitment and Selection via phone - 0417 374 824 or email –Danielle.bourke@ambulance.vic.gov.au

At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. We welcome applications from people of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with a disability and people who are diverse in gender and sexuality.