In just a few years’ time, the APS could become “accessible by default”.

Public service workplaces need to become more neurodivergent-friendly to ensure that all staff can work effectively, according to a panel of experts on IPAA ACT’s Work with Purpose podcast. 

Robin Edmonds, diversity and inclusion adviser at the Department of the Prime Minister and Cabinet, ability network executive Andrew Pfeiffer, and ability network champion Lee Steel discussed what needs to change in the sector by 2028 to create a more accessible environment for neurodivergent staff.

Edmonds explained that she hoped that in 2028, public service workplaces would be “accessible by default” through improved communications and work modes,

Pfeiffer suggested several changes, including giving candidates interview questions ahead of time and not expecting eye contact.

He also emphasised the importance of making the Australian Public Service (APS) neurodivergent-friendly by using a more diverse workforce to tap into fields like IT and cybersecurity. 

However, there remains a stigma around neurodivergence, and many staff are hesitant to “come out” as neurodivergent or disabled, according to Edmonds.

Steel pointed out that understanding neurodivergence is essential for public servants, who focus on service delivery and must interact with the community they serve. 

Pfeiffer stressed the importance of allyship, encouraging non-neurodivergent staff to learn more about their neurodivergent colleagues and to join employee networks to support them.

Finally, Steel highlighted that success markers for a neurodivergent-friendly public service would include “ongoing retention and thriving in a career”. 

Pfeiffer called for organisations to recognise and support the strengths of neurodivergent staff and to find new pathways to leadership roles.

“As we move to such a data-driven environment, as we move in an environment where things like IT, cybersecurity are really, really important, they’re fields that many neurodivergent people are particularly gifted in,” Pfeiffer said. 

“Nothing about us without us.”